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Security Policy
  • Security & Disaster recovery
Your data is very importance to us, we maintain a highly secure and reliable service, your data is secured from unauthorized access.
  • Secure Information
You are able to create new users and assign a profile to them limiting the information they can see and change.
  • Hosting Environment
The Service is proved in partnership with, and hosted by Amazon, a highly trusted name in Internet Services. They manage the environment which is a purpose built, high availability facility hosting many other mission critical business applications. it has full 24x7 operational monitoring and systems administration services.
  • Data Storage
Our databases are hosted on 2 replicated servers which are both attached to a Storage Area Network, so your data is managed on a fully redundant hardware platform where there is no single point of failure. These storage systems accommodate multiple hard disks and are fault tolerant. In the event of a hard disk failure, the system will keep working with no loss of data. The hard disks can be hot-swapped meaning that a technician can replace a faulty drive while the storage system is still working without data loss.
  • Back-ups and Recovery
Your business data is very important and we have several mechanisms in place to ensure that should a disaster occur, we can recover quickly with minimal disruption to your service.
  • Automated Off-site Back-ups
All The Service customer data is automatically backed-up on to a Storage Area Network (SAN) in the data centre where the servers that run The Service are located. To further protect The Service from a disaster that could occur in the data centre, every 4 hours all your data is sent securely to a secondary back-up data centre, located in a different city. This ensures that we can recover from a major disaster in a reasonable time frame with very minimal data loss if any.
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